29 November 2012

Pepco - New Streetlight Reporting System

Pepco has recently launched an improved online streetlight outage reporting system.  As stated by Pepco, the new system does the following:
Once a streetlight problem is reported, the new reporting system sends the customer an email with a tracking number, location and pole number. When a streetlight is submitted for repair, the respective icon on the map will appear red; once the light has been repaired, its respective icon will turn green. In most cases the streetlight will be repaired within 15 days. An email confirmation will be sent to the customer when the service request has been completed.
For the full release by Pepco, click here.

If you know of a streetlight problem in the Wheaton area, use the online system to report it. The online streetlight outage website is available here.